Shipping Policy
Thank you for visiting and shopping at Eva Volf Seascapes. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-5 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Domestic Standard shipping in USA is free.
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Eva Volf Seascapes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If you received your order damaged, please contact Eva Volf immediately at [email protected] and provide pictures of damaged packaging to file a claim with the shipment carrier. See our refund and returns policy for any additional info.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.